Returns within New Zealand

Contact Us

Our customer support team is here to help.

Phone
0800 001 234
Email
support@kathmandu.co.nz
Support Hours
Mon-Fri 8.30am-5pm NZST

Please allow 14 business days for us to receive and process your return. We will notify you by email when we have exchanged your return items or processed your refund. It may take an additional 4-5 business days for the refund to be credited against your original payment method. Processing times for exchanges or refunds may take longer during sale periods.

 

Can't find the answers to your questions?

Email
support@kathmandu.co.nz
Facebook
facebook.com/kathmandu
Twitter
twitter.com/kathmandugear