We offer free tracked delivery within New Zealand on all online orders over $100. For all orders under $100, we charge a flat rate of $5.
Standard NZ delivery to major cities is typically two business days from when your order status is complete. For rural areas please allow an extra two business days.
Please note, due to Corona Virus volume has increased in the courier networks, and our delivery partners have implemented additional process to keep their staff safe – this may result in additional time for your order to reach you.
Most orders are dispatched next working day. Orders placed after 12pm on a Friday or on the weekend will not be dispatched until the following Monday, or first available business day.
Orders made within two days of a public holiday or during busy sale periods may take up to an additional five days to be delivered.
We deliver via a tracked courier service - once your order is dispatched you will receive an email with a link to track the status of your order with our delivery partner.
We use Courier Post for most orders and PBT Couriers for some bulky orders, and can deliver to your home address, work or PO Box anywhere in New Zealand. We do not ship to freight forwarders or armed forces addresses.
By ordering via https://www.kathmandu.co.nz you grant Kathmandu and our couriers the Authority To Leave (ATL) orders at the address provided, whether attended or not. You also release Kathmandu from all liability if an incorrect address is supplied or a parcel is stolen from your property after delivery.