Orders and Delivery

Please find below information about how to track the status of your online orders, delivery charges and timeframes, as well as guidance for international shipping.

WAREHOUSE UPGRADE – DELIVERY DELAYS WED 18 – MON 23 SEPT
To provide the best possible services to our customers we are upgrading our warehouse systems.
Whilst this upgrade takes place any online orders, including Pick Up In Store orders, placed between Wed 18 – Mon 23 of September will not be dispatched until 24 September.

Contact Us

Our customer support team is here to help.

Phone
0800 001 234
Email
support@kathmandu.co.nz
Support Hours
Mon-Fri 8.30am-5pm NZST