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Welcome to Kathmandu Online. Here we show you the benefits and features of our site and point you in the right direction.

Searching Online

You can use the “Search site…” bar located at the top of the home page and each Kathmandu page.

Type in the item you are looking for e.g. “jacket”, hit enter or click on the magnifying glass and the relevant products and articles will be returned.


Keeping it simple with a one page checkout. You can complete your purchase as a Guest, an Existing Customer or as a Summit Club Member.

  • Guest checkout allows you to enter your details each time you visit our online store. To save time with your next purchase why not create an account and be an existing customer?
  • Existing Customer checkout, simply enter your email address and password and Log In. You can update your account at any stage.
  • Summit Club Member, use your email address or Summit Club membership number and your password to Log In and get access to all the benefits of being a member.

We will send you an email to confirm your order has been successful.


Our Online store accepts payment by Visa, Debit Visa, MasterCard, American Express, Gift Cards and eVouchers.

Website and Credit Card Security

We take website and credit card security extremely seriously and endeavour to provide a secure and safe platform for you online purchases.

We utilise Comodo SSL which guarantees the highest possible encryption level. Basically it scrambles details such as credit card and personal details ensuring your privacy and security.

When you purchase with Kathmandu you can do this with confidence.

Read the Website Terms and Conditions

Delivery and Shipping

If you spend $100.00 or more with us in a single transaction, we will deliver this to you for FREE! Under this and your delivery will be charged at $10.00. Please allow 5-7 business days for your order to be delivered to your door.

We know you will be excited to receive your Kathmandu gear. We will send you an email when the order is on the way with all the tracking details.

Read the Delivery Policy

International Shipping
Kathmandu offers international delivery to selected countries. For more information please visit our International Shipping page and Frequently Asked Questions page.

Returns and Exchanges

Do you have a product you would like to return or exchange? Please read our Returns & Exchanges Policy.

If you require any further assistance please contact us [email protected] or on 0800 001 234.

Frequently Asked Questions

Have a question? You can find the answers to the most commonly asked questions in our FAQ’s.

If the answer you are looking for is not here Contact Us.


We love hearing from Kathmandu customers, let us know what you think of our product, our service and our people. Give Feedback

Use our feedback function; look for this button on the right hand side of every page in our online store.

Kathmandu is now mobile!

We've launched our new mobile website. Now you can stay connected with Kathmandu and shop from your smartphone, anytime, anywhere!

Head to and you can:

  • Shop all your favourite outdoor and adventure gear
  • Find your nearest Kathmandu store
  • Set up your profile or log in with Kathmandu Summit Club
  • Take advantage of exclusive offers and online only deals
  • Check your gift card and eVoucher balance
  • Sign up to receive email updates
Just like our gear, we don't do knock-offs. Everything we create is researched, designed and developed with the user in mind, and you'll find that our mobile site will continue to grow and evolve as we commit to bringing you a richer mobile experience. 
So what are you waiting for? If you have a smartphone, go ahead and check out our new mobile site and be sure to tell us what you think!

The new Kathmandu App is now available for both iPhone and AndroidKathmandu App

Download it from the Apple and Google Play app stores so you can:

  • Access your virtual Summit Club card - no more carrying the plastic card with you!
  • Check your Summit Club spend balance and account details
  • locate your nearest store

Don't forget you can shop 24/7 on your mobile.

Live the dream.