Help Centre

Here you will find a comprehensive collection of helpful articles ranging from product size guides to our shipping and return policies. If there is anything you can’t find, just call our friendly support team, they are always happy to help.


Contact Us

Our customer support team is here to help.

Phone
0800 001 234
Email
support@kathmandu.co.nz
Support Hours
Mon-Fri 8.30am-5pm NZST

Kids' Footwear Size Chart

Use a ruler to measure the length of your foot, from your longest toe to the back of your heel.

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Product recalls

Product recalls

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Hand Torch Rechargeable 135

Hand Torch Rechargeable 135

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Afterpay it!

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Shipping within New Zealand

Free delivery on NZ online orders over $100. To your home or any Kathmandu store.

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Order handling & tracking

Order handling & tracking

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Gift cards & vouchers

Gift cards can be purchased online and at any Kathmandu store, for a value between $20 and $1000.

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Pricing & offers

We regularly hold sales, promotions and clearance events.

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Corporate & Group Sales

Kathmandu Corporate & Group Sales is a specialist service designed to meet the outdoor needs of a wide range of customers

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Phone orders

You can place phone orders with Kathmandu by calling our Customer Service team.

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Can't find the answers to your questions?

Email
support@kathmandu.co.nz
Facebook
facebook.com/kathmandu
Twitter
twitter.com/kathmandugear