Gift card returns

Contact Us

Our excellent customer support team is here to help.

Phone
0800 001 234
Email
support@kathmandu.co.nz
Support Hours
Mon-Fri 8.30am-5pm NZST

If you return a purchase made by gift card, we will give you a replacement gift card or credit note to the value of the purchased item.

For online purchases that use a combination of payment methods (e.g. gift card and credit card), the value for each tender will be placed against the original payment method, with the balance being refunded to the gift card first.

 

Can't find the answers to your questions?

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support@kathmandu.co.nz
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