Contact Us

Before contacting us

There’s a good chance we can help you find an answer to your questions quickly and without having to contact us.
If your enquiry is regarding the status of an order please visit the My Account section where you can see the status of your order and delivery. 
If your enquiry is about something else, we suggest browsing our Help Centre topics.
If you’re still having trouble, no worries, please contact us using one of the methods below.

Contact details

0800 001 234

Email or you can complete our support form

Customer Service Support Hours
Monday - Friday 8:30am - 5pm (NZST)
Closed public holidays

Store locations
View our store locations and contact details

Postal Address
PO Box 1234
Christchurch 8140
New Zealand

Contact Us

Our customer support team is here to help.

0800 001 234
Support Hours
Mon-Fri 8:30am-5pm NZST