Payment:Online shopping accepts payment by Visa, Debit Visa, Mastercard and American Express.
All orders are dispatched through NZ Courier Post. A Sales Docket is included with all orders; please retain this as your proof of purchase. Proof of purchase is required when exchanging or returning any products, and for warranty claims.
Secure Shopping:Kathmandu has been working with the community for over 20 years and we understand the importance to you that credit card transactions are secure whether online or in store. We are committed to this, utilising the latest technology we give you a 100% guarantee that your details are respected and safe. How do we do this? Website and Credit Card Security We take website and credit card security extremely seriously and always endeavour to provide a secure, safe platform from which to conduct online transactions. www.kathmandu.co.nz and www.kathmandu.com.au use the industry standard Secure Sockets Layer (SSL) protocol, which encrypts your information as it is transmitted over the internet. This encryption scrambles details such as credit card numbers, billing details, and delivery addresses so that other computers are unable to decipher the information, ensuring your privacy and security. To ensure you are accessing a secure server, look for the unbroken key or closed lock symbol located either at the bottom left or top right of your browser window. If it appears, then SSL is active. You can double-check by looking at the URL. If SSL is active, then the first characters of the URL will read https rather than just http. It is important for you to protect against unauthorised access to your password and your computer. Ensure you log out when you have finished visiting our sites, especially if you access the website from a shared computer. As additional security, Kathmandu will not process the transaction on your credit card until your order is dispatched. The result? When you purchase online with Kathmandu, you purchase with confidence. Returns Policy:Our policy is written in accordance with the Consumer Guarantees Act 1993 and the Fair Trading Act 1986.
Delivery Policy:All nationwide deliveries will be delivered to your address or P.O. Box for a flat rate of $9.99. If you spend $100.00 or more with us in a single transaction, we will deliver this to you for FREE!.
Warranty:If any of our products are faulty we will meet our obligations under the Consumer Guarantees Act 1993 to provide a remedy. The Terms and Conditions included in this website also apply to your purchase of any products. Availability:While we endeavour to ensure our complete catalogue range is available, all styles, sizes and colours are subject to availability at time of order. Through www.kathmandu.co.nz online shopping and delivery is only available within New Zealand. |
Online Shopping






















