Welcome to Kathmandu Online. Here we show you the benefits and features of our site and point you in the right direction.
You can use the “Search site…” bar located at the top of the home page and each Kathmandu page.
Type in the item you are looking for e.g. “jacket”, hit enter or click on the magnifying glass and the relevant products and articles will be returned.
Keeping it simple with a one page checkout. You can complete your purchase as a Guest, an Existing Customer or as a Summit Club Member.
- Guest checkout allows you to enter your details each time you visit our online store. To save time with your next purchase why not create an account and be an existing customer?
- Existing Customer checkout, simply enter your email address and password and Log In. You can update your account at any stage.
- Summit Club Member, use your email address or Summit Club membership number and your password to Log In and get access to all the benefits of being a member.
We will send you an email to confirm your order has been successful.
Our Online store accepts payment by Visa, Debit Visa, MasterCard, American Express, Gift Cards and eVouchers.
Website and Credit Card Security
We take website and credit card security extremely seriously and endeavour to provide a secure and safe platform for you online purchases.
We utilise Comodo SSL which guarantees the highest possible encryption level. Basically it scrambles details such as credit card and personal details ensuring your privacy and security.
When you purchase with Kathmandu you can do this with confidence.
Delivery and Shipping
If you spend $100.00 or more with us in a single transaction, we will deliver this to you for FREE! Under this and your delivery will be charged at $10.00. Please allow 5-7 business days for your order to be delivered to your door.
We know you will be excited to receive your Kathmandu gear. We will send you an email when the order is on the way with all the tracking details.
Returns and Exchanges
Do you have a product you would like to return or exchange? Please read our Returns & Exchanges Policy.
If you require any further assistance please contact us [email protected] or on 0800 001 234.
Frequently Asked Questions
Have a question? You can find the answers to the most commonly asked questions in our FAQ’s.
If the answer you are looking for is not here Contact Us.
We love hearing from Kathmandu customers, let us know what you think of our product, our service and our people.
Use our feedback function; look for this button on the right hand side of every page in our online store.
Kathmandu is now mobile!
We've launched our new mobile website. Now you can stay connected with Kathmandu and shop from your smartphone, anytime, anywhere!
Head to m.kathmandu.co.nz and you can:
- Shop all your favourite outdoor and adventure gear
- Find your nearest Kathmandu store
- Set up your profile or log in with Kathmandu Summit Club
- Take advantage of exclusive offers and online only deals
- Check your gift card and eVoucher balance
- Sign up to receive email updates
The new Kathmandu App is now available for both iPhone and Android
- Access your virtual Summit Club card - no more carrying the plastic card with you!
- Check your Summit Club spend balance and account details
- locate your nearest store
Don't forget you can shop 24/7 on your mobile.
Live the dream.