Shipping is free for all orders over $100 made within New Zealand on www.kathmandu.co.nz. For all orders under $100, we charge a flat rate of $10.
We use Courier Post and PBT Couriers and can deliver to your home address, work or PO box anywhere in New Zealand. We do not ship to freight forwarders or the armed forces. If you have specific instructions for delivery, please include these when placing your order.
By ordering with www.kathmandu.co.nz you grant Kathmandu and our couriers the Authority To Leave (ATL) orders at the address provided, whether attended or not. You also release Kathmandu from all liability if an incorrect address is supplied or a parcel is stolen from your property after delivery.
Domestic shipping takes 2–7 business days, plus an additional 1–2 days for rural and remote areas. These time frames cover the processing of your order and delivery by our courier.
Pick up in store
If you can’t be at home to receive an online order, you can choose to pick it up for free from selected stores.
At checkout, simply select ‘Collect for free from a store’ and select the store where you'd like to collect your online order.
For information on its delivery, see our Order handling and tracking section.
Orders placed after 12pm on a Friday or on the weekend will not be dispatched until the following Monday, or first available business day. Orders made within two days of a public holiday or during busy sale periods link to a public holidays list may take up to an additional five days to be delivered.
For information on the delivery of you order, see Order handling and tracking below.
Shipping restrictions within New Zealand
Some items, due to international legislation, cannot be transported through our delivery provider. This includes (but not limited to) highly flammable items, aerosols, butane, blades, first aid kits, matches or any dangerous articles.
For further information please refer to the Ministry of Transport. site, which details Transporting Dangerous Goods safely and its associated acts, and check with our freight providers Courier Post. and PBT Couriers.